Welcome to Somsossltd! Our goal is to ensure a smooth and efficient shipping process for all our customers. This Shipping Policy outlines the important details about our shipping methods, costs, delivery times, and more.

1. Shipping Destinations

Somsossltd ships both domestically and internationally. We deliver to all states within the country and over 50 international destinations. For a complete list of countries we ship to, please visit our website.

2. Shipping Methods

We offer several shipping options to suit your needs:

• Standard Shipping: Delivery within 5-7 business days.
• Expedited Shipping: Delivery within 2-3 business days.
• Overnight Shipping: Next business day delivery for orders placed before 12 PM.
• Freight Shipping: For large or bulk orders, delivery times vary.

3. Processing Time

All orders are processed within 1-2 business days. Orders placed before 12 PM are processed the same day, while orders placed after this time will be processed the next business day. Please note, processing times may be longer during holidays and weekends.

4. Shipping Costs

Shipping costs are calculated based on the chosen shipping method and destination:

• Domestic: Starting at $5.99.
• International: Varies by country.
• Free Shipping: Available on domestic orders over $50.

Additional charges such as customs duties and taxes for international shipments are not included in the shipping cost and must be paid upon delivery.

5. Delivery Times

Estimated delivery times:

• Standard Shipping: 5-7 business days.
• Expedited Shipping: 2-3 business days.
• Overnight Shipping: 1 business day.

Please note that delivery times can be affected by external factors like weather and carrier delays.

6. Order Tracking

After your order has shipped, you will receive a tracking number via email. Use this number to track your shipment on the carrier’s website. Somsossltd primarily uses UPS, FedEx, and USPS for deliveries.

7. Shipping Restrictions

Certain items cannot be shipped due to regulations, including hazardous materials. We do not ship to P.O. boxes or military addresses.

8. Lost or Damaged Items

If your item is lost or damaged during shipping, contact us immediately. We will initiate an investigation with the carrier and work to resolve the issue. All shipments are insured for your protection.

9. Returns and Exchanges

We accept returns and exchanges within 30 days of purchase. Items must be in their original condition. Return shipping costs are the customer’s responsibility unless the return is due to a mistake on our part.

10. Customs and Duties

International customers are responsible for customs duties and taxes imposed by their country. These fees are not included in the shipping cost and must be paid upon delivery.

11. FAQs

For common shipping questions, visit our FAQ section. Topics include how to change your shipping address and what to do if your order is delayed.